Account Verification

Why do I need to verify my account?
At Fido, your security comes first. Verifying your account is a mandatory step that helps protect your personal information, prevent fraud and identity theft, and ensure compliance with financial regulations. Here’s why account verification is essential: Keeps Your Account Secure:  Verifi...
How do I verify my Fido Account?
To get started, make sure you have your Ghana card in hand and know your Street Address or landmark description. After registering your account with your mobile number, you can verify your Account by either going to the Profile section of your Account or by applying for credit the first time. C...
How to take a selfie for account verification
Taking a clear selfie is an important part of verifying your identity on the Fido App. A good selfie helps us confirm your account faster and reduces delays during the verification process. Common Reasons Selfie Verification May Fail Your selfie may not be accepted if: The photo is taken out...
Can I verify my account without a Ghana Card?
At Fido, account verification is an essential step in the application process, and currently, the Ghana Card is the only accepted form of identification. This is a mandatory requirement from the Bank of Ghana (BOG) for all financial institutions.  If you do not possess a Ghana Card, you won’t b...