Account Verification

Why do I need to verify my account?
This is important for maintaining security, preventing fraud and identity theft, and ensuring compliance with financial regulations. Account verification is mandatory and a very essential part of the registration process. It helps protect your account from unauthorized access, allows you to acce...
How do I verify my Fido Account?
To get started, make sure you have your Ghana card in hand and know your Street Address or landmark description. After registering your account with your mobile number, you can verify your Account by either going to the Profile section of your Account or by applying for credit the first time. ...
I am not able to capture my photo for verification, why?
You can ensure that you have a smooth and easy verification process by following very simple guidelines that are shown in the app. Take the photo indoors, with good lighting, but avoid very bright lighting behind you that will blur the photo. Look directly at the camera, making sure to keep y...
Can I verify my account if I don’t have a Ghana Card?
Sorry, you can only verify your Fido Account with your Ghana Card. The Ghana card is the only ID required to apply for credit from Fido. This is a mandatory requirement from the Bank of Ghana for all financial institutions. Contact the National Identification Authority (NIA) on how to register f...